1. Appointment Policy

• All services are by appointment only to guarantee dedicated time and quality.

• Customers must book at least 24 hours in advance.

• Same-day appointments may be available depending on availability.

• Cancellations or rescheduling should be made at least 24 hours prior to avoid fees.

2. Cancellation and No-Show Policy

• Cancellations made less than 24 hours before the appointment may incur a cancellation fee.

• No-shows without prior notice will be charged a no-show fee.

• Repeat no-shows may result in refusal of future appointments.

3. Payment Policy

• A deposit is required before or at the time of service.

• Accepted payment methods include cash, credit/debit cards, and mobile payment options.

• Prices are subject to change based on vehicle size, condition, or additional services requested.

• Prices vary based on condition of vehicle 

4. Vehicle Condition Policy

• Customers should disclose any pre-existing damage or issues with their vehicle before service.

• Excessive dirt, pet hair, or stains may require additional charges and possible extended service time.

• Vehicles should be free of personal belongings to avoid damage or loss during detailing.

5. Service Guarantee Policy

• Satisfaction is a priority—if the customer is not satisfied, Nicksquisite will address concerns promptly.

• The business is not responsible for pre-existing damage or issues unrelated to detailing.

6. Damage and Liability Policy

• While care is taken, Nicksquisite is not liable for damage due to pre-existing issues, mechanical problems, or faulty parts.

• Customers agree to waive liability for damages caused by manufacturing defects or prior damage.

• Detailing staff are trained professionals, but natural wear or unseen defects may occasionally be revealed during cleaning.

8. Communication Policy

• Clear communication of service details, pricing, and timelines before starting any work.

• Customers will be notified promptly of any delays, issues, or additional services required.

• Feedback and concerns are encouraged and taken seriously to improve service quality.